PC Maintenance Agreements
Just like the vehicle you drive every day, the computer* you use every day needs routine maintenance and service. Most of us depend on our computers and need them to run as quickly and as reliably as possible, with as few crashes, freeze-ups and "down time" as possible. That is where our PC Maintenance Agreement can not only help you keep your system(s) running as fast and as stable as possible, but also SAVE YOU MONEY! Here is how it works...
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Sign up for one of our PC Service Agreements (you pay NOTHING up front):
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"Once Per Year Maintenance" - With this plan we will call you once every twelve months to remind you that a Clean-up/Tune-up is due.
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"Twice Per Year Maintenance" - We will call you every six months to remind you that your Clean-up/Tune-Up Service is due.
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"Three Times Per Year Maintenance" - We'll call you every four months to remind you that your Clean-Up/Tune-Up Service is due.
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"Four Times Per Year Maintenance" - Every three months we will call you to about a Clean-Up/Tune-Up for one or more of your PCs. This plan can be particularly useful for homes or small businesses with multiple PCs so the Clean-Up/Tune-Ups can be rotated throughout the year and not all PCs are being serviced at the same time during every scheduled Clean-Up/Tune-Up service call.
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You can SAVE MONEY two different ways:
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MULTIPLE CLEAN-UP/TUNE-UP DISCOUNTS - Your second and subsequent Clean-Up/Tune-ups within the same 12 month period (beginning on your sign-up date and subsequent anniversaries of your signup date) will qualify for INCREASING DISCOUNTS!
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The second Clean-Up/Tune-up within a 12 month period will be discounted by 5 percent.
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The third Clean-up/Tune-up within a 12 month period will be discounted by 10 percent.
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Your fourth and any subsequent Clean-up/Tune-ups within a 12 month period will be discounted by 15 percent.
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MULTIPLE PC DISCOUNTS - If and when multiple PCs receive a Clean-Up/Tune-Up during the same On-Site Service Call or are dropped off for In-Shop Service at the same time then the second and any subsequent PCs will receive a 20% discount off of the regular price of the Clean-Up/Tune-Up. Please note that this discount cannot be combined with the Multiple Clean-Up/Tune-Up Discounts detailed above.
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Choose the service you want - You can choose which of our Clean-Up/Tune-Up Services you want at the time of the Clean-Up/Tune-Up. You do not need to select the same Clean-Up Tune-Up Service every time. Discounts will apply to whichever of our Clean-Up/Tune-Up Service(s) that you select. If you have multiple PCs that need a Clean-Up/Tune-Up you can select a different Clean-Up/Tune-Up Service for each PC.
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These are our Clean-Up/Tune-Up Services from which you can choose...
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Standard 25 Step Security & Performance Clean-up/Tune-up ( Includes maintenance procedures for improving your computer's speed and performance, free software to protect against viruses and spyware, a quick clean-up of your hard drive, and our exclusive PC Maintenance Guide to help you maintain your PC yourself! This service includes a basic virus/spyware scan that will detect and remove most common viruses, worms and spyware programs. |
$149 Flat Rate for On-Site Service
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$99 Flat Rate when you bring your PC to us |
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Deluxe 40 Step Security & Performance Clean-up/Tune-up Includes comprehensive maintenance procedures that address almost every aspect of your computer's performance, several free software programs, numerous malware scans, all Windows Updates (broadband required), verification of adequate wireless network security, and our exclusive PC Maintenance Guide to help you maintain your PC yourself between Clean-Up/Tune-Ups! This service includes a more in depth scan for the detection and removal of viruses and spyware. However, removal of very severe or persistent infections will result in an additional $50 charge. |
$199 Flat Rate for On-Site Service |
$149 Flat Rate when you bring your PC to us |
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Premium 55 Step Security & Performance Clean-up/Tune-up Includes everything in the 40 Point Deluxe Clean-up/Tune-up, plus additional services and software designed to make your PC perform better than new. This is our "everything" service that touches every hardware component and every Windows process to make sure your PC is operating at peak performance. We even set up wireless network security (if necessary) on all household networked PCs, and we physically clean your PC (inside and out). This service includes detection and removal of all viruses, spyware and other malware regardless of the severity of the infection but DOES NOT include reinstallation of the Operating System which is sometimes required for extremely severe infections. |
$249 Flat Rate includes pickup and delivery to/from your location (3 day service). Work is performed in our shop. This service is not available on-site. |
$199 Flat Rate when you bring your PC to us |
PLEASE NOTE: Clean-Up/Tune-Up services included in our PC Maintenance Agreements can be combined with repair, installation, upgrade and other services provided by Tech Wizards. Whenever possible, we will perform the Clean-up/Tune-up first (which will sometimes resolve performance problems) and the address the repair or other service required/requested at a rate of $25 per quarter hour. That billing rate begins after your Clean-Up/Tune-Up has been completed and is in addition to the amount owed for the Clean-Up/Tune-Up. In cases where the Clean-Up/Tune-Up cannot be performed first then the repair (or other service) will be completed first at a rate of $25 per quarter hour, then the Clean-Up/Tune-Up will be performed with that charge being added to the labor charge accumulated prior to the start of the Clean-Up/Tune-Up.
* The PC Maintenance Agreements detailed on this page are not available for servers, for PCs connected to a domain-based server, or for Macintosh computers.