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A MESSAGE FROM BRYAN BROWER, PRESIDENT OF TECH WIZARDS LLC:

Seeing a niche that wasn't filled (at that time), I founded "PC Wizards" (our former name) in December 2001 with a mission to provide outstanding friendly professional computer services to small businesses and home computer users at affordable prices. Since then many competitors have sprung up offering similar services but none offer the outstanding customer service provided by Tech Wizards technicians, the most knowledgeable and friendly technicians in the area.

In May 2005 (when the company incorporated as an LLC) our name changed to Tech Wizards, LLC to reflect an expansion of services.  Added services include more extensive IT support for small and medium-sized businesses, Data Recovery, Tutoring & Training, and expanded networking and web design services.  We are now the complete "one-stop" technology company for business and home uses in the greater Raleigh/Durham, Greensboro and Wilmington areas.

During a Tech Wizards service call a polite, professional technician will first summarize the nature of the call, ask any needed questions and explain in general terms what he will be doing. He will also invite you watch every step of the process and ask any questions you might have, and he will talk in plain English, not in "geek-speak". Or, if you prefer, he will begin the job and let you know when the work is finished, allowing you to tend to other matters while he services your computer. Either way, before leaving he will explain (in layman's terms) exactly what he did and he will answer any questions you might have about the work performed. We also have drop-off service in the Raleigh/Durham area for those customers who would prefer that their service be performed in our repair shop.

My goal for every Tech Wizards service call is to leave you with a computer, server, network, or complete technology system that works as well or better than when it was brand new, and to do so at an affordable, competitive price. That includes taking the time to explain basic maintenance procedures that every user should perform on a regular basis to insure maximum speed and performance.

Although there are many reasons for choosing Tech Wizards for your tech support needs, I believe you will most appreciate our friendly professional technicians who "speak your language (rather than geek-speak) and our commitment to preserve the privacy of your computer data.

Our motto, "We're not satisfied until you are", is more than a slogan. It is the way we do business.  Click here to read testimonials received from our customers.  While we will take every reasonable step possible to be sure you are totally satisfied with our service, our real mission is to do such a good job for you that you would never think of calling anyone else for your technology support needs and that you'll recommend us to anyone needing our services. If we ever fail in that mission please contact me directly by calling any of the phone numbers listed at the top of this page, or feel free to email me at bbrower@TwizNC.com.

I hope that you will give us the opportunity to demonstrate why thousands of satisfied customers have already chosen Tech Wizards as their tech support company.  Please call us today if you need any further information.

Regards,

Bryan Brower

OUR STAFF

(click on any staff member for more info) 

Back Row: Jim Smith, John Schmidt, Tom Hughes, Gary Whitford, Chuck Beck, Tom Landen

Front Row: Michael Loktu, Derral Vanloon, Bryan Brower, Becki Bly 

Not Pictured: Tim Culbertson, Nate Evans, Jim Graham, John Newton, Tricia Penci, Carrie Struble