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Testimonials
Company Info
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Here is a small sampling of what our
customers say about us...
(Click on a quote in
blue text to read the entire
testimonial)
"My daughter is starting her fall semester in grad school
and really needed her computer to be running smoothly - and
it is, thanks to the wizards at Tech Wizards!"
Majorie
Crawford, mother of one of our Cary customers
"Tech Wizards are the best in town, by far. Churches
need lots of help with computer issues, and its nice to know
we are calling on our friends to help us through the
problems"
Robert Lahr,
(formerly with)
St Francis United Methodist Church,
Cary NC
"I really appreciate the
great service and fast response time. I originally had
an appointment with Geek Squad, which took me an hour on the
phone to make and the appointment was going to occur 2 weeks
later. Because you offered me an appointment the same
day, I decided to give you a try. I will use you in
the future and save myself the wasted time, increased costs
and frustration that I experienced with Geek Squad."
This Cary residential
customer's name was withheld at her request
"Thanks so much for offering a great service to small
businesses! I can always count on you to help us out!!"
Ellen Parker,
Muffy and Me! Pottery & Ceramics,
Durham NC
"I have been so happy with
(my Tech Wizards technicians), they are wonderful working
with me and my lack of knowledge of computers. With
the large major accounts they have and mine is a small
personal computer, they are willing to give me the
appropriate time and take care of my computer needs.
They are the best!!!"
This Durham residential
customer's name was withheld at her request
"I told (my technician) when he first arrived at my home
that the Geek Squad was my first call, but they put me on
hold, redirected me multiple times and did not instill any
confidence that they could handle my job in a timely,
affordable and personalized manner" ... "(My Tech Wizards
technician) was courteous, professional, incredibly
knowledgeable and FAST. My problem was not a simple one, but
he expertly (troubleshot the issues) and rapidly determined
the best course of action - all the while explaining to me
precisely what he was doing. He made me feel like I was in
very, very good hands. I was confident he could fix my
problem, which turned out to be severe, and he did - very
affordably. But what impressed me the most, was (my
technician's) ability to communicate with me, a layperson,
exactly what he was doing and show me how to avoid problems
like this in the future. His motivation was clearly NOT to
"milk" me for every possible minute or up-sell me to more
expensive "solutions." He fixed my problem quickly and
effectively. My machine is running better now than it ever
has - even better than the day I took it out of the box."
Eric Ruth,
Fitness Marketing Systems,
Raleigh NC
"I just wanted to thank
Tech Wizards for the professionalism and excellent service
that I received from your company. From my first call
to Tech Wizards to inquire about services until the
technician came to my home, I experienced a very
professional staff. I am always pleased when I am
spending my money and the staff and services are worth it!
I would also like to thank (my technician). (He) was
the first responder that I spoke with and informed about my
computer problems. He was very concerned and informed
me that he would call me back ASAP, once he conferred with
the technician in the field. I am grateful that he
kept his word, sent a tech out the same day, and I was able
to resume my work on my computer the same day. Thanks,
Tech Wizards!"
L. Jackson, Greensboro
"I’ve really depended on and trusted you guys."
K. Maxwell (formerly of Raleigh NC)
"(Your technician) was prompt, professional, personable,
very polite, and most importantly, the most knowledgeable
and competent person that has ever worked on our computers."
Randi Leonard Holmes,
ENT & Audiology
Associates, Raleigh NC
"I was very pleased with
the quick response. Since I work form home, anytime my
computer is not working properly it affects my job. I
called that morning and (my Tech Wizard's technician) came
out that very same day and resolved my problems. I was
a bit surprised to get someone out so quickly. I have
been telling all my computer friends in this area about your
company and I would not hesitate to call again if I needed
to."
C. Fowler, Cedar Grove, NC
"I've had your service twice with the same
technician and have been very pleased both times with the
level of expertise and the rapidity of the work while still
explaining problems to me and providing information to help
prevent similar problems in the future!"
Trawick Ward, Chapel Hill NC
"Without question, my experience with Tech Wizards
was absolutely the best customer service I've ever had."
Michael Mazuroski, Holly Springs NC
"(My Tech Wizards technician) provided me with a great
experience and his activity on my computer resolved the
problems that I was having."
Robert Payne Jr., Raleigh NC


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