About Data Privacy                                              Company Info

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YOUR DATA IS SAFE WITH US (we won't peek at your stuff!)

Data privacy is extremely important to us, and we take it very seriously.  In the past a few national computer service companies have been accused of having technicians who have viewed and/or copied customers' personal files (photos, MP3s, etc.) for their own use while the customer's computer was in their care (read article).  We find this to be an atrocious betrayal of trust.  When you entrust us with your computer equipment we will treat your personal data with the care and strict confidentiality you expect and deserve.

Yes, as a company we have the policies and procedures in place forbidding anyone from purposely viewing or copying your personal data and we have systems in place to safeguard your data while it is in our possession.  But let's face it: policies, procedures and systems only go so far.  It is ultimately the honesty, ethical integrity, and good intentions of the people servicing your computer that will determine the privacy afforded your personal data when your computer is being serviced.

That is why Tech Wizards takes such care in selecting the technicians who will be working on your computer equipment.  We don't hire young, inexperienced, untested applicants with no verifiable history of personal integrity.  Our technical staff is composed of mature, experienced professionals with a proven track record of responsibility, honesty and ethical trustworthiness.  We are proud of the fact that we have a very low turnover rate among our technical staff; most of our technicians have been with us for several years, and most were referred to us by our existing staff.  Technicians hired by us are subject to extensive background checks including employer reference checks, criminal history checks, credit checks and drug screens.  We also provide a generous compensation plan to our technical staff in order to attract and keep the most professional skilled technicians.

We've been serving highly satisfied North Carolina customers since late 2001 and have achieved a spotless reputation with thousands of satisfied customers.  We also have a perfect Better Business Bureau record and extremely favorable reviews on Angie's List.

Whether we work on your computer at your location or at one of our off-site repair shops, you can rest assured that we are taking every measure possible to respect the confidentiality of your data and insure that your "private stuff" remains private.