Share My Screen

This page contains a link to a tool that can allow Tech Wizards to remotely access your computer.  This process is completely safe, and the program will prompt for your approval of the process several times before the connection is made.  This process will only allow this one remote session, and Tech Wizards will NOT be able to access your PC in any way once this one session is ended.  If you need to reconnect at a later time you will need to repeat this process and provide the appropriate approvals.  This tool only works with PCs running Windows operating systems.

First, you need to be in communication with a Tech Wizards technician.  When he instructs you to do so, click on the orange Zolved box below to install a small program that will allow a single remote access session.

You Tech Wizards technician will guide you through a few small steps to complete the process.  Once completed, the below icon will appear in the System Tray at the right lower corner of your screen (to the left of your clock).  This icon will be present for the duration of your remote access session with Tech Wizards.

You can hover your mouse over this icon at any time to see the PIN for the current remote connection.

Your Tech Wizards technician will now be able to see and control your screen.  When the session is over the above icon will disappear and there will be NO WAY for your technician to access your computer again until you repeat this entire process.

Step-By-Step Instructions (use only if directed to do so by your Tech Wizards technician)