About Us
A MESSAGE FROM BRYAN BROWER, PRESIDENT OF TECH WIZARDS LLC:
Seeing
a niche that wasn't filled (at that time), I founded "PC Wizards" (our
former name) in December 2001 with a mission to provide outstanding friendly
professional computer services to small businesses and home computer users
in the greater Raleigh, Durham, and Cary NC area at affordable prices. Since then many competitors have sprung up offering
similar services but none offer the outstanding customer service provided by
Tech Wizards technicians, the most knowledgeable and friendly technicians in
the area.
In May 2005 (when the company incorporated as an LLC) our name changed to
Tech Wizards, LLC to reflect an expansion of services. Added services
include more extensive IT support for Raleigh and Durham small and medium-sized businesses,
Data Recovery, Tutoring & Training, and expanded networking and web design
services.
In October 2009 our offices and primary repair shop in Raleigh moved into a bigger, more centrally located office on Wind Chime Court, just off of Six Forks Road in Raleigh, just north of the North Hills shopping complex. At the same time we again expanded our product offering, adding proactive monitoring and comprehensive remote support for our business customers.
We are now the complete "one-stop" technology company for business
and home uses in the greater Raleigh Durham NC area.
During a Tech Wizards service call a polite, professional technician will
first summarize the nature of the call, ask any needed questions and explain
in general terms what he will be doing. He will also invite you watch every
step of the process and ask any questions you might have, and he will talk
in plain English, not in "geek-speak". Or, if you prefer, he will begin the
job and let you know when the work is finished, allowing you to tend to
other matters while he services your computer. Either way, before leaving he
will explain (in layman's terms) exactly what he did and he will answer any
questions you might have about the work performed. We also have drop-off
service in the Raleigh/Durham area for those customers who would prefer that
their service be performed in our repair shop.
My goal for every Tech Wizards service call is to leave you with a computer,
server, network, or complete technology system that works as well or better
than when it was brand new, and to do so at an affordable, competitive
price. That includes taking the time to explain basic maintenance procedures
that every user should perform on a regular basis to insure maximum speed
and performance.
Although there are many reasons for choosing Tech Wizards for your tech
support needs, I believe you will most appreciate our friendly professional
technicians who "speak your language (rather than geek-speak) and our
commitment to preserve the privacy of your computer data.
Our motto, "We're not satisfied until you are", is more than a slogan. It is
the way we do business. Click here to read testimonials received from our
customers. While we will take every reasonable step possible to be sure you
are totally satisfied with our service, our real mission is to do such a
good job for you that you would never think of calling anyone else for your
technology support needs and that you'll recommend us to anyone needing our
services. If we ever fail in that mission please contact me directly by
calling any of the phone numbers listed at the top of the left boarder of
this page, or feel
free to email me at
bbrower@TwizNC.com.
I hope that you will give us the opportunity to demonstrate why thousands of
satisfied customers have already chosen Tech Wizards as their tech support
company. Please call us today if you need any further information.
Regards,
Bryan Brower
Raleigh, NC 919 841-5506
Cary/Apex 919 439-0299
Wake Forest 919 217-1577
Durham, NC 919 929-9929
