Testimonials
Here is a small sampling of what our customers say about us...
"My daughter is starting her fall semester in grad school and really needed her computer to be running smoothly - and it is, thanks to the wizards at Tech Wizards!"
Majorie Crawford, mother of one of our Cary customers
"Tech Wizards are the best in town, by far. Churches need lots of help with
computer issues, and its nice to know we are calling on our friends to help
us through the problems"
Robert Lahr, (formerly with) St Francis United Methodist Church, Cary NC
"I really appreciate the great service and fast response time. I originally
had an appointment with Geek Squad, which took me an hour on the phone to
make and the appointment was going to occur 2 weeks later. Because you
offered me an appointment the same day, I decided to give you a try. I will
use you in the future and save myself the wasted time, increased costs and
frustration that I experienced with Geek Squad."
This Cary residential customer's name was withheld at her request
"Thanks so much for offering a great service to small businesses! I can
always count on you to help us out!"
Ellen Parker, Muffy and Me! Pottery & Ceramics, Durham NC
"I have been so happy with (my Tech Wizards technicians), they are wonderful
working with me and my lack of knowledge of computers. With the large major
accounts they have and mine is a small personal computer, they are willing
to give me the appropriate time and take care of my computer needs. They are
the best!!!"
This Durham residential customer's name was withheld at her request
"I told (my technician) when he first arrived at my home that the Geek Squad
was my first call, but they put me on hold, redirected me multiple times and
did not instill any confidence that they could handle my job in a timely,
affordable and personalized manner" ... "(My Tech Wizards technician) was
courteous, professional, incredibly knowledgeable and FAST. My problem was
not a simple one, but he expertly (troubleshot the issues) and rapidly
determined the best course of action - all the while explaining to me
precisely what he was doing. He made me feel like I was in very, very good
hands. I was confident he could fix my problem, which turned out to be
severe, and he did - very affordably. But what impressed me the most, was
(my technician's) ability to communicate with me, a layperson, exactly what
he was doing and show me how to avoid problems like this in the future. His
motivation was clearly NOT to "milk" me for every possible minute or up-sell
me to more expensive "solutions." He fixed my problem quickly and
effectively. My machine is running better now than it ever has - even better
than the day I took it out of the box."
Eric Ruth, Fitness Marketing Systems, Raleigh NC
"I just wanted to thank Tech Wizards for the professionalism and excellent
service that I received from your company. From my first call to Tech
Wizards to inquire about services until the technician came to my home, I
experienced a very professional staff. I am always pleased when I am
spending my money and the staff and services are worth it! I would also like
to thank (my technician). (He) was the first responder that I spoke with and
informed about my computer problems. He was very concerned and informed me
that he would call me back ASAP, once he conferred with the technician in
the field. I am grateful that he kept his word, sent a tech out the same
day, and I was able to resume my work on my computer the same day. Thanks,
Tech Wizards!"
L. Jackson, Greensboro
"I’ve really depended on and trusted you guys."
K. Maxwell (formerly of Raleigh NC)
"(Your technician) was prompt, professional, personable, very polite, and
most importantly, the most knowledgeable and competent person that has ever
worked on our computers."
Randi Leonard Holmes, ENT & Audiology Associates, Raleigh NC
"I was very pleased with the quick response. Since I work form home, anytime
my computer is not working properly it affects my job. I called that morning
and (my Tech Wizard's technician) came out that very same day and resolved
my problems. I was a bit surprised to get someone out so quickly. I have
been telling all my computer friends in this area about your company and I
would not hesitate to call again if I needed to."
C. Fowler, Cedar Grove, NC
"I've had your service twice with the same technician and have been very
pleased both times with the level of expertise and the rapidity of the work
while still explaining problems to me and providing information to help
prevent similar problems in the future!"
Trawick Ward, Chapel Hill NC
"Without question, my experience with Tech Wizards was absolutely the best
customer service I've ever had."
Michael Mazuroski, Holly Springs NC
"(My Tech Wizards technician) provided me with a great experience and his
activity on my computer resolved the problems that I was having."
Robert Payne Jr., Raleigh NC
Raleigh, NC 919 841-5506
Cary/Apex 919 439-0299
Wake Forest 919 217-1577
Durham, NC 919 929-9929
Greensboro, NC 336 698-3321
